About Questar

Headquartered in Minneapolis, Questar holds a reputation as one of the nation's preeminent research firms specializing in Customer Satisfaction Research and Consulting. Established in 1985, we count dozens of the country's best-known and largest organizations as clients across a diverse range of industries.

Our clients have the knowledge and talent of over 120 skilled professionals available to them seeking insight and solutions. In addition, we are acknowledged as a data collection powerhouse, able to process large volumes of consumer feedback quickly, accurately, and efficiently. When it's time for your company to measure and monitor customer satisfaction at the unit level, Questar is the only source you need.

Today Questar leads the industry in serving the needs of the global organization and complexities of surveying in differing cultures, languages, and environments. Presently we collect data in 54 countries across Europe, Asia, Australia, and North America in 36 languages, and draw feedback from over 17 million customers annually.

Questar CEM is part of the Questar family of research companies including Questar Organizational Insights Group, specializing in employee feedback and performance, and Questar Public Sector Research, specializing in surveying for government, higher education, non-profits, and industry associations.